FACTORY reset

[bad sector]

The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

[Arno Welzel]

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

No, why? The phone left the factory this way. Even if there are provider
specific modifications, they still got applied by Samsung when they
delivered the device to Telus.

[Marion]

Post by Arno Welzel

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

No, why? The phone left the factory this way. Even if there are provider
specific modifications, they still got applied by Samsung when they
delivered the device to Telus.

Since I'm hear to learn and to purposefully helpfully teach, I read
(almost) every thread and try to *learn* from that thread.

To that end, I ran a search to see what the answer might be
(since I had no clue by myself).

Here's what I found - which - I do NOT know if this is correct (yet).

Cellular carriers like Telus typically add their carrier-specific software
to a Samsung Galaxy phone the first time you insert their SIM card.

For more details, see these URLs:
<https://www.samsung.com/us/support/answer/ANS10002910/>
<https://us.community.samsung.com/t5/Galaxy-S22/Explanation-on-what-does-the-carrier-has-to-do-with-phone/td-p/2723401>
<https://us.community.samsung.com/t5/Fold-Flip-Phones/Why-Do-Unlocked-Phones-Receive-Updates-After-Carrier-Branded/td-p/2987389>

Here's a summary but I'm not saying this summary is 100% correct (yet).
That's why I'm posting it here - so that the team can check out details.

1. Samsung's "factory" software:
When you buy a new Samsung Galaxy phone, it comes with Samsung's base
software. This includes the Android operating system and some basic Samsung
apps.

2. Carrier customization:
Carriers like Telus want to add their own branding, apps, and settings to
the phone. This might include things like:
a. Pre-installed apps (e.g., their own messaging app, visual voicemail,
etc.)
b. Custom network settings
c. Carrier-specific boot screens or wallpapers

3. SIM card activation:
When you insert a Telus SIM card into the phone for the first time, the
phone recognizes the SIM card and automatically downloads and installs
Telus's carrier-specific software. This process might involve a restart.

What may change that sequence is the phone's lock status, for example:

Unlocked phones:
If you have an unlocked Samsung Galaxy phone, it might have software for
multiple carriers pre-loaded. When you insert a Telus SIM card, it will
install the relevant Telus software.

Updates:
After the initial setup, your phone will likely receive software updates
from Telus, not directly from Samsung. This is because the carrier has
customized the software.

If you want to remove the carrier-specific software, you might be able to
do so through the phone's settings, but some apps might be deeply
integrated into the system.

[Allodoxaphobia]

Since I'm hear to learn ....

Well, ok. The word is "here". :-)

[Marion]

Post by Allodoxaphobia

Since I'm hear to learn ....

Well, ok. The word is "here". :-)

Thanks for catching my mistakes. The word is "typo" actually. :)

Nonetheless, I much appreciate the correction, and, to move forward on the
topic, I looked it up further and found the factory reset can be complex
since firmware remains but a factory reset will remove most of the visible
carrier software on your Samsung phone, but some underlying customizations
might remain. If you want to completely remove all traces of carrier
software, you might need to explore more advanced options like flashing a
clean firmware, but this is generally not necessary for most users.

What does factory reset do: A complete guide - Prey Project
<preyproject.com>

Updates may re-install carrier software:
If you connect your phone to the Telus network after the factory reset,
it's possible that some carrier-specific software or settings might be
re-installed through automatic updates.

Unlocked phones behave differently:
If your Samsung phone is unlocked, the carrier software might not be as
deeply integrated, and a factory reset might have less impact on
carrier-specific apps and settings.

Looking deeper, it seems that during a factory reset...

Carrier-specific apps are removed:
Any apps that were pre-installed by Telus, such as their messaging app,
voicemail app, or any other branded apps, will be deleted.

Carrier settings are reset:
Network settings, APN settings, and other configurations specific to Telus
will be restored to their default values. This means you might need to
reconfigure these settings to get your phone working correctly on the Telus
network after the reset.

Carrier branding may be removed:
In some cases, the factory reset might remove or reset any carrier-specific
branding, such as a Telus logo on the boot screen or pre-loaded wallpapers.

Firmware remains:
The core firmware of the phone is usually not affected by a factory reset.
This means that some underlying carrier customizations might still be
present, even after the reset.

[bad sector]

Post by Marion

Since I'm hear to learn ....

Well, ok.  The word is "here".  :-)

Thanks for catching my mistakes. The word is "typo" actually. :)
Nonetheless, I much appreciate the correction, and, to move forward on the
topic, I looked it up further and found the factory reset can be complex
since firmware remains but a factory reset will remove most of the visible
carrier software on your Samsung phone, but some underlying customizations
might remain. If you want to completely remove all traces of carrier
software, you might need to explore more advanced options like flashing a
clean firmware, but this is generally not necessary for most users.
What does factory reset do: A complete guide - Prey Project
<preyproject.com>
Updates may re-install carrier software: If you connect your phone to
the Telus network after the factory reset,
it's possible that some carrier-specific software or settings might be
re-installed through automatic updates.
Unlocked phones behave differently: If your Samsung phone is unlocked,
the carrier software might not be as
deeply integrated, and a factory reset might have less impact on
carrier-specific apps and settings.
Looking deeper, it seems that during a factory reset...
Carrier-specific apps are removed: Any apps that were pre-installed by
Telus, such as their messaging app,
voicemail app, or any other branded apps, will be deleted.
Carrier settings are reset: Network settings, APN settings, and other
configurations specific to Telus
will be restored to their default values. This means you might need to
reconfigure these settings to get your phone working correctly on the Telus
network after the reset.
Carrier branding may be removed: In some cases, the factory reset might
remove or reset any carrier-specific
branding, such as a Telus logo on the boot screen or pre-loaded wallpapers.
Firmware remains: The core firmware of the phone is usually not affected
by a factory reset.
This means that some underlying carrier customizations might still be
present, even after the reset.

Thank you, from both of YOUR posts I actually learned something. The
reason I asked is that I do a factory reset frequently as part of slowly
learning to use this crap. I do a reset and then follow a short list of
necessary setup steps to elliminate the most nauseating defaults like
autocorrection designed for illiterate monkeys, and short rings that are
useless while sitting in a tractor for example.

[Jörg Lorenz]

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

Factory Reset.

[Jörg Lorenz]

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

Why should it? If you remove the SIM and you reset the phone it has
nothing to do with the network operator and the crap it installs on your
property. It is in the same state it was when you took the phone out of
the factory-sealed box.

[bad sector]

Post by Jörg Lorenz

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

Why should it? If you remove the SIM and you reset the phone it has
nothing to do with the network operator and the crap it installs on your
property. It is in the same state it was when you took the phone out of
the factory-sealed box.

I took the phone off the Telus phone-boutique counter, ready to use. So
my question really was about whether a factory reset restores it to the
state it was in when it left the (Samsung) factory where it had
'possibly' also been loaded with an OS, or whether it is reset to the
state when Telus put it into my hand including the crap THEY installed
on it, in addition to the crap that Google vernmin and their ilk may
have installed on it or may be installing on it daily.

[Jörg Lorenz]

Post by bad sector

Post by Jörg Lorenz

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

Why should it? If you remove the SIM and you reset the phone it has
nothing to do with the network operator and the crap it installs on your
property. It is in the same state it was when you took the phone out of
the factory-sealed box.

I took the phone off the Telus phone-boutique counter, ready to use. So
my question really was about whether a factory reset restores it to the
state it was in when it left the (Samsung) factory where it had
'possibly' also been loaded with an OS, or whether it is reset to the
state when Telus put it into my hand including the crap THEY installed
on it, in addition to the crap that Google vernmin and their ilk may
have installed on it or may be installing on it daily.

Why didn't you tell us this vital information at the very beginning?
In that case you can bet on the fact that Telus ordered a
provider-specific version of the OS and the application software.

[Carlos E.R.]

Post by Jörg Lorenz

Post by bad sector

Post by Jörg Lorenz

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

Why should it? If you remove the SIM and you reset the phone it has
nothing to do with the network operator and the crap it installs on your
property. It is in the same state it was when you took the phone out of
the factory-sealed box.

I took the phone off the Telus phone-boutique counter, ready to use. So
my question really was about whether a factory reset restores it to the
state it was in when it left the (Samsung) factory where it had
'possibly' also been loaded with an OS, or whether it is reset to the
state when Telus put it into my hand including the crap THEY installed
on it, in addition to the crap that Google vernmin and their ilk may
have installed on it or may be installing on it daily.

Why didn't you tell us this vital information at the very beginning?
In that case you can bet on the fact that Telus ordered a
provider-specific version of the OS and the application software.

I think the customization can come in the SIM.

[Arno Welzel]

[...]

Post by Carlos E.R.

Post by Jörg Lorenz
Why didn't you tell us this vital information at the very beginning?
In that case you can bet on the fact that Telus ordered a
provider-specific version of the OS and the application software.

I think the customization can come in the SIM.

No. There is not enough storage on a SIM for any kind of customization
of the firmware.

The only customization possible is applying specific profiles for
internet and mobile network access and maybe there will be additional
apps *downloaded* as soon as the device is online. But this should not
survice a factory reset.

[Carlos E.R.]

Post by Arno Welzel
[...]

Post by Carlos E.R.

Post by Jörg Lorenz
Why didn't you tell us this vital information at the very beginning?
In that case you can bet on the fact that Telus ordered a
provider-specific version of the OS and the application software.

I think the customization can come in the SIM.

No. There is not enough storage on a SIM for any kind of customization
of the firmware.
The only customization possible is applying specific profiles for
internet and mobile network access and maybe there will be additional
apps *downloaded* as soon as the device is online. But this should not
survice a factory reset.

No, it can not survive, but if the SIM is inside it will reinit the
customization.

[Arno Welzel]

Post by Carlos E.R.

Post by Arno Welzel
[...]

Post by Carlos E.R.

Post by Jörg Lorenz
Why didn't you tell us this vital information at the very beginning?
In that case you can bet on the fact that Telus ordered a
provider-specific version of the OS and the application software.

I think the customization can come in the SIM.

No. There is not enough storage on a SIM for any kind of customization
of the firmware.
The only customization possible is applying specific profiles for
internet and mobile network access and maybe there will be additional
apps *downloaded* as soon as the device is online. But this should not
survice a factory reset.

No, it can not survive, but if the SIM is inside it will reinit the
customization.

The SIM can be removed.

[Jörg Lorenz]

Post by Carlos E.R.

Post by Jörg Lorenz

Post by bad sector

Post by Jörg Lorenz

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

Why should it? If you remove the SIM and you reset the phone it has
nothing to do with the network operator and the crap it installs on your
property. It is in the same state it was when you took the phone out of
the factory-sealed box.

I took the phone off the Telus phone-boutique counter, ready to use. So
my question really was about whether a factory reset restores it to the
state it was in when it left the (Samsung) factory where it had
'possibly' also been loaded with an OS, or whether it is reset to the
state when Telus put it into my hand including the crap THEY installed
on it, in addition to the crap that Google vernmin and their ilk may
have installed on it or may be installing on it daily.

Why didn't you tell us this vital information at the very beginning?
In that case you can bet on the fact that Telus ordered a
provider-specific version of the OS and the application software.

I think the customization can come in the SIM.

Maybe. I'm not too familiar with the behaviour of foreign telcos. My
Pixels always came with a clean stock Android.

[bad sector]

Post by Jörg Lorenz

Post by bad sector

Post by Jörg Lorenz

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

Why should it? If you remove the SIM and you reset the phone it has
nothing to do with the network operator and the crap it installs on your
property. It is in the same state it was when you took the phone out of
the factory-sealed box.

I took the phone off the Telus phone-boutique counter, ready to use. So
my question really was about whether a factory reset restores it to the
state it was in when it left the (Samsung) factory where it had
'possibly' also been loaded with an OS, or whether it is reset to the
state when Telus put it into my hand including the crap THEY installed
on it, in addition to the crap that Google vernmin and their ilk may
have installed on it or may be installing on it daily.

Why didn't you tell us this vital information at the very beginning?
In that case you can bet on the fact that Telus ordered a
provider-specific version of the OS and the application software.

All I want to know is if a factory reset results in anything less than
what was installed when I got it. Apparently not.

[Frank Slootweg]

Post by bad sector
The phone comes from Samsung, the provider is Telus; should this not be
called As-Delivered-Reset?

Unless someone has that exact combination, the question can not be
answered unambiguously.

A good hint may be if the very first bootup screen - probably with a
black background - mentions anything related to Telus. If it does, there
probably is Telus-specific 'firmware' in the system partition(s) of the
device and a factory reset should bring the device back to the way you
got it, i.e. Samsung+Telus stuff (assuming that the "Telus phone-boutique
counter" personel did not do anything special to the device which *they*
got from *their* supplier).

[Marion]

Post by Frank Slootweg
Unless someone has that exact combination, the question can not be
answered unambiguously.
A good hint may be if the very first bootup screen - probably with a
black background - mentions anything related to Telus. If it does, there
probably is Telus-specific 'firmware' in the system partition(s) of the
device and a factory reset should bring the device back to the way you
got it, i.e. Samsung+Telus stuff (assuming that the "Telus phone-boutique
counter" personel did not do anything special to the device which *they*
got from *their* supplier).

I agree with Frank that there's enough variability that we can only list
the probable scenarios (which have already been listed, AFAICT).

My suggestion, along with agreeing with Frank that the OP might want to
very closely record (with a second camera perhaps) the on-screen messages.

That might catch the situation where the OP can then figure out if the
Telus software is always there, or if the SIM downloads it, or if the
Internet Wi-Fi/cellular data downloads that Telus carrier customizations.

Also, given we know the SIM card can be involved, I suggest the OP *remove*
the SIM card for the initial boots - and only place the SIM back in later.

Again, I'd set up a jig of some sort that films the on-screen messages as,
from experience, I can say some of them flash by in merely an instant.

In addition, I suggest for the first few minutes that the OP ensure there
is no Internet access (data or Wi-Fi) to the phone, and then, closely
monitor the on-screen messages when data is eventually enabled.

Good luck. Thanks for asking the question as I learned from the research.
Being purposefully helpful and kind hearted has advantages in knowledge.