Discussion:
One Note
(too old to reply)
Ken Blake
2024-12-24 00:11:50 UTC
Permalink
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.

It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.

I don't know why, but I just got a laptop computer running Windows 11,
where I installed One Note and it synchs to the desktop properly.

Can someone tell me what might be wrong and how to fix it?
Theo
2024-12-24 04:56:02 UTC
Permalink
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.

I just made a change with the web version and it synced to Android
automatically.

Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving? The desktop and web versions
sometimes provide status while it syncs, and see differences if there
was a merge failure.
Post by Ken Blake
I don't know why, but I just got a laptop computer running Windows 11,
where I installed One Note and it synchs to the desktop properly.
Can someone tell me what might be wrong and how to fix it?
Beware there are two Windows versions, 'legacy' and the UWP which is mostly
the web version in a wrapper. The latter was advertised as 'OneNote for
Windows 10' - MS were going to base future ON on that, and later changed
course to revive the legacy version (which has more features). Possibly you
have both versions which could behave differently?

https://support.microsoft.com/en-gb/office/what-s-the-difference-between-the-onenote-versions-a624e692-b78b-4c09-b07f-46181958118f

Theo
Ken Blake
2024-12-24 15:41:49 UTC
Permalink
Thanks very much, See below


On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Post by Theo
The desktop and web versions
sometimes provide status while it syncs, and see differences if there
was a merge failure.
Post by Ken Blake
I don't know why, but I just got a laptop computer running Windows 11,
where I installed One Note and it synchs to the desktop properly.
Can someone tell me what might be wrong and how to fix it?
Beware there are two Windows versions, 'legacy' and the UWP which is mostly
the web version in a wrapper. The latter was advertised as 'OneNote for
Windows 10' - MS were going to base future ON on that, and later changed
course to revive the legacy version (which has more features). Possibly you
have both versions which could behave differently?
https://support.microsoft.com/en-gb/office/what-s-the-difference-between-the-onenote-versions-a624e692-b78b-4c09-b07f-46181958118f
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
Ken Blake
2024-12-24 15:49:02 UTC
Permalink
Is one possibility to fix it that I should uninstall OneNote on my
phone then reinstall it? If so, exactly what should I do to be sure I
reinstall the correct version?
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Post by Theo
The desktop and web versions
sometimes provide status while it syncs, and see differences if there
was a merge failure.
Post by Ken Blake
I don't know why, but I just got a laptop computer running Windows 11,
where I installed One Note and it synchs to the desktop properly.
Can someone tell me what might be wrong and how to fix it?
Beware there are two Windows versions, 'legacy' and the UWP which is mostly
the web version in a wrapper. The latter was advertised as 'OneNote for
Windows 10' - MS were going to base future ON on that, and later changed
course to revive the legacy version (which has more features). Possibly you
have both versions which could behave differently?
https://support.microsoft.com/en-gb/office/what-s-the-difference-between-the-onenote-versions-a624e692-b78b-4c09-b07f-46181958118f
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
Ken Blake
2024-12-24 16:03:33 UTC
Permalink
Post by Ken Blake
Is one possibility to fix it that I should uninstall OneNote on my
phone then reinstall it? If so, exactly what should I do to be sure I
reinstall the correct version?
Thinking about this some more, that doesn't make sense. The desktop
and Android phone version(s?) of OneNote had both been installed long
ago and always synched without a problem. The synching problem just
started a few days ago when I installed OneNote on my new laptop,
which as I said, does synch properly.
Post by Ken Blake
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Post by Theo
The desktop and web versions
sometimes provide status while it syncs, and see differences if there
was a merge failure.
Post by Ken Blake
I don't know why, but I just got a laptop computer running Windows 11,
where I installed One Note and it synchs to the desktop properly.
Can someone tell me what might be wrong and how to fix it?
Beware there are two Windows versions, 'legacy' and the UWP which is mostly
the web version in a wrapper. The latter was advertised as 'OneNote for
Windows 10' - MS were going to base future ON on that, and later changed
course to revive the legacy version (which has more features). Possibly you
have both versions which could behave differently?
https://support.microsoft.com/en-gb/office/what-s-the-difference-between-the-onenote-versions-a624e692-b78b-4c09-b07f-46181958118f
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
Theo
2024-12-24 17:26:12 UTC
Permalink
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Make a change in the Windows client, can you see the change in the web version?
If so, it's the Android client not receiving that's the problem.
If not, if the Windows client not sending that's the problem.

Repeat for Windows and Android switched around.
You can also make a change in the web client and see if Windows and Android
pick it up.
Does anything happen if you actively tell it to sync?
Post by Ken Blake
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
I have no idea how to fix the problem, the above is just a way to narrow
down where and what the problem is.

Logging out a client and logging back in again may be a way to force a
full re-download, although it may keep things cached in which case you might
need to reinstall the app.

(A bit of background that's useful to know is that the desktop Windows
version of Onenote uses .one files for notebooks, but cloud notebooks aren't
based on .one - there's no way to download .one files from Onedrive. They
look like files but they're actually a database stored on the MS server, and
all the clients talk to the DB to sync updates back and forth. As they
aren't files you can't do the usual things you'd do with cloud-saved files
like Word documents.)

Theo
Ken Blake
2024-12-25 18:03:52 UTC
Permalink
On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Make a change in the Windows client, can you see the change in the web version?
Yes,
Post by Theo
If so, it's the Android client not receiving that's the problem.
If not, if the Windows client not sending that's the problem.
Repeat for Windows and Android switched around.
Don't see the change in either the web version or the Windows program.
Post by Theo
You can also make a change in the web client and see if Windows and Android
pick it up.
Tried that too. The Windows program doesn't pick it up, and Android
still picks up no changes
Post by Theo
Does anything happen if you actively tell it to sync?
No.
Post by Theo
Post by Ken Blake
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
I have no idea how to fix the problem, the above is just a way to narrow
down where and what the problem is.
Logging out a client and logging back in again may be a way to force a
full re-download, although it may keep things cached in which case you might
need to reinstall the app.
I uninstalled it, then reinstalled. Now the Windows app and the web
version are synched. The version on the laptop also is. The Android
version still isn't.

Do you or anyone else here have any idea what to do? Where can I go
from here? How to fix it? Should I try uninstalling, then
reinstalling, the Android version?
Post by Theo
(A bit of background that's useful to know is that the desktop Windows
version of Onenote uses .one files for notebooks, but cloud notebooks aren't
based on .one - there's no way to download .one files from Onedrive. They
look like files but they're actually a database stored on the MS server, and
all the clients talk to the DB to sync updates back and forth. As they
aren't files you can't do the usual things you'd do with cloud-saved files
like Word documents.)
Theo
Ken Blake
2024-12-25 19:02:24 UTC
Permalink
I have it *sort of* fixed. When I start OneNote on my phone, I click
on "New Section 1." I then choose ToDo, which is the most important
note on OneNote for me. I then get it correctly synched, but with the
comment at the top saying "PAGE CONFLICTS DETECTED."

The other notes I have on OneNote on Android are still not correctly
synched.

The same is true on my laptop and the web OneNote. ToDo is synched;
the other notes are not.

If this helps anyone to tell me what to do fix everything that would
be great, but if not, I can live with it like this, at least for a
while.
Post by Ken Blake
On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Make a change in the Windows client, can you see the change in the web version?
Yes,
Post by Theo
If so, it's the Android client not receiving that's the problem.
If not, if the Windows client not sending that's the problem.
Repeat for Windows and Android switched around.
Don't see the change in either the web version or the Windows program.
Post by Theo
You can also make a change in the web client and see if Windows and Android
pick it up.
Tried that too. The Windows program doesn't pick it up, and Android
still picks up no changes
Post by Theo
Does anything happen if you actively tell it to sync?
No.
Post by Theo
Post by Ken Blake
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
I have no idea how to fix the problem, the above is just a way to narrow
down where and what the problem is.
Logging out a client and logging back in again may be a way to force a
full re-download, although it may keep things cached in which case you might
need to reinstall the app.
I uninstalled it, then reinstalled. Now the Windows app and the web
version are synched. The version on the laptop also is. The Android
version still isn't.
Do you or anyone else here have any idea what to do? Where can I go
from here? How to fix it? Should I try uninstalling, then
reinstalling, the Android version?
Post by Theo
(A bit of background that's useful to know is that the desktop Windows
version of Onenote uses .one files for notebooks, but cloud notebooks aren't
based on .one - there's no way to download .one files from Onedrive. They
look like files but they're actually a database stored on the MS server, and
all the clients talk to the DB to sync updates back and forth. As they
aren't files you can't do the usual things you'd do with cloud-saved files
like Word documents.)
Theo
Ken Blake
2024-12-30 16:23:40 UTC
Permalink
Post by Ken Blake
I have it *sort of* fixed. When I start OneNote on my phone, I click
on "New Section 1." I then choose ToDo, which is the most important
note on OneNote for me. I then get it correctly synched, but with the
comment at the top saying "PAGE CONFLICTS DETECTED."
The other notes I have on OneNote on Android are still not correctly
synched.
The same is true on my laptop and the web OneNote. ToDo is synched;
the other notes are not.
If this helps anyone to tell me what to do fix everything that would
be great, but if not, I can live with it like this, at least for a
while.
An update to the situation:

When I make a change to my desktop (my main computer), it's not seen
on my Android phone. If I then go to the laptop and look at OneNote,
the change isn't there, but if I wait a second or two, it quickly
appears. If I then go to my Android phone, the change then also
appears there. It seems that the phone synchs to the laptop, but not
to the desktop.
Post by Ken Blake
Post by Ken Blake
On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Make a change in the Windows client, can you see the change in the web version?
Yes,
Post by Theo
If so, it's the Android client not receiving that's the problem.
If not, if the Windows client not sending that's the problem.
Repeat for Windows and Android switched around.
Don't see the change in either the web version or the Windows program.
Post by Theo
You can also make a change in the web client and see if Windows and Android
pick it up.
Tried that too. The Windows program doesn't pick it up, and Android
still picks up no changes
Post by Theo
Does anything happen if you actively tell it to sync?
No.
Post by Theo
Post by Ken Blake
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
I have no idea how to fix the problem, the above is just a way to narrow
down where and what the problem is.
Logging out a client and logging back in again may be a way to force a
full re-download, although it may keep things cached in which case you might
need to reinstall the app.
I uninstalled it, then reinstalled. Now the Windows app and the web
version are synched. The version on the laptop also is. The Android
version still isn't.
Do you or anyone else here have any idea what to do? Where can I go
from here? How to fix it? Should I try uninstalling, then
reinstalling, the Android version?
Post by Theo
(A bit of background that's useful to know is that the desktop Windows
version of Onenote uses .one files for notebooks, but cloud notebooks aren't
based on .one - there's no way to download .one files from Onedrive. They
look like files but they're actually a database stored on the MS server, and
all the clients talk to the DB to sync updates back and forth. As they
aren't files you can't do the usual things you'd do with cloud-saved files
like Word documents.)
Theo
Chris
2024-12-25 23:28:15 UTC
Permalink
Post by Ken Blake
On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Make a change in the Windows client, can you see the change in the web version?
Yes,
Post by Theo
If so, it's the Android client not receiving that's the problem.
If not, if the Windows client not sending that's the problem.
Repeat for Windows and Android switched around.
Don't see the change in either the web version or the Windows program.
Post by Theo
You can also make a change in the web client and see if Windows and Android
pick it up.
Tried that too. The Windows program doesn't pick it up, and Android
still picks up no changes
Post by Theo
Does anything happen if you actively tell it to sync?
No.
Post by Theo
Post by Ken Blake
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
I have no idea how to fix the problem, the above is just a way to narrow
down where and what the problem is.
Logging out a client and logging back in again may be a way to force a
full re-download, although it may keep things cached in which case you might
need to reinstall the app.
I uninstalled it, then reinstalled. Now the Windows app and the web
version are synched. The version on the laptop also is. The Android
version still isn't.
Do you or anyone else here have any idea what to do? Where can I go
from here? How to fix it? Should I try uninstalling, then
reinstalling, the Android version?
Before doing that I would logout and log back in on your android version.

Also how old is your android phone and version of androud? Is it possible
it is out of support.
Ken Blake
2024-12-26 17:40:16 UTC
Permalink
Post by Chris
Post by Ken Blake
On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Make a change in the Windows client, can you see the change in the web version?
Yes,
Post by Theo
If so, it's the Android client not receiving that's the problem.
If not, if the Windows client not sending that's the problem.
Repeat for Windows and Android switched around.
Don't see the change in either the web version or the Windows program.
Post by Theo
You can also make a change in the web client and see if Windows and Android
pick it up.
Tried that too. The Windows program doesn't pick it up, and Android
still picks up no changes
Post by Theo
Does anything happen if you actively tell it to sync?
No.
Post by Theo
Post by Ken Blake
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
I have no idea how to fix the problem, the above is just a way to narrow
down where and what the problem is.
Logging out a client and logging back in again may be a way to force a
full re-download, although it may keep things cached in which case you might
need to reinstall the app.
I uninstalled it, then reinstalled. Now the Windows app and the web
version are synched. The version on the laptop also is. The Android
version still isn't.
Do you or anyone else here have any idea what to do? Where can I go
from here? How to fix it? Should I try uninstalling, then
reinstalling, the Android version?
Before doing that I would logout and log back in on your android version.
I've done that,
Post by Chris
Also how old is your android phone
Ordered July 21, 2021
Post by Chris
and version of androud?
Android 13
Post by Chris
Is it possible
it is out of support.
I don't think so.
Chris
2024-12-27 11:44:48 UTC
Permalink
Post by Ken Blake
Post by Chris
Post by Ken Blake
On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Make a change in the Windows client, can you see the change in the web version?
Yes,
Post by Theo
If so, it's the Android client not receiving that's the problem.
If not, if the Windows client not sending that's the problem.
Repeat for Windows and Android switched around.
Don't see the change in either the web version or the Windows program.
Post by Theo
You can also make a change in the web client and see if Windows and Android
pick it up.
Tried that too. The Windows program doesn't pick it up, and Android
still picks up no changes
Post by Theo
Does anything happen if you actively tell it to sync?
No.
Post by Theo
Post by Ken Blake
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
I have no idea how to fix the problem, the above is just a way to narrow
down where and what the problem is.
Logging out a client and logging back in again may be a way to force a
full re-download, although it may keep things cached in which case you might
need to reinstall the app.
I uninstalled it, then reinstalled. Now the Windows app and the web
version are synched. The version on the laptop also is. The Android
version still isn't.
Do you or anyone else here have any idea what to do? Where can I go
from here? How to fix it? Should I try uninstalling, then
reinstalling, the Android version?
Before doing that I would logout and log back in on your android version.
I've done that,
Post by Chris
Also how old is your android phone
Ordered July 21, 2021
Post by Chris
and version of androud?
Android 13
Post by Chris
Is it possible
it is out of support.
I don't think so.
Android 16 is the current version so it's possible the OneNote doesn't
support 13.

Android 9 is the minimum requirement according to here, but there's also
recent comments - with replies from MS - around syncing issues
https://play.google.com/store/apps/details?id=com.microsoft.office.onenote
Ken Blake
2024-12-28 16:07:48 UTC
Permalink
Post by Chris
Post by Ken Blake
Post by Chris
Post by Ken Blake
On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
Thanks very much, See below
On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
Post by Theo
Post by Ken Blake
I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.
It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.
For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.
I just made a change with the web version and it synced to Android
automatically.
Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving?
I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?
Make a change in the Windows client, can you see the change in the web version?
Yes,
Post by Theo
If so, it's the Android client not receiving that's the problem.
If not, if the Windows client not sending that's the problem.
Repeat for Windows and Android switched around.
Don't see the change in either the web version or the Windows program.
Post by Theo
You can also make a change in the web client and see if Windows and Android
pick it up.
Tried that too. The Windows program doesn't pick it up, and Android
still picks up no changes
Post by Theo
Does anything happen if you actively tell it to sync?
No.
Post by Theo
Post by Ken Blake
I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.
I have no idea how to fix the problem, the above is just a way to narrow
down where and what the problem is.
Logging out a client and logging back in again may be a way to force a
full re-download, although it may keep things cached in which case you might
need to reinstall the app.
I uninstalled it, then reinstalled. Now the Windows app and the web
version are synched. The version on the laptop also is. The Android
version still isn't.
Do you or anyone else here have any idea what to do? Where can I go
from here? How to fix it? Should I try uninstalling, then
reinstalling, the Android version?
Before doing that I would logout and log back in on your android version.
I've done that,
Post by Chris
Also how old is your android phone
Ordered July 21, 2021
Post by Chris
and version of androud?
Android 13
Post by Chris
Is it possible
it is out of support.
I don't think so.
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
But it does. Besides its working now. the problem started relatively
recently. And I just noticed that the screen says "PAGE CONFLICTS
DETECTED"
Post by Chris
Android 9 is the minimum requirement according to here, but there's also
recent comments - with replies from MS - around syncing issues
https://play.google.com/store/apps/details?id=com.microsoft.office.onenote
Andy Burns
2024-12-28 16:42:59 UTC
Permalink
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
Chris
2024-12-29 01:44:42 UTC
Permalink
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
Jörg Lorenz
2024-12-29 02:41:07 UTC
Permalink
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
Nonsense:

First released in 2008, Android is the world's most widely used
operating system; the latest version, released on October 15, 2024, is
Android 15.

https://en.wikipedia.org/wiki/Android_(operating_system)
--
"Roma locuta, causa finita." (Augustinus)
Andy Burns
2024-12-29 10:14:46 UTC
Permalink
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph

"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
Chris
2024-12-29 18:29:03 UTC
Permalink
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
The table here states it was released on 18th December:
https://en.wikipedia.org/wiki/Android_version_history
Andy Burns
2024-12-29 18:35:33 UTC
Permalink
Post by Chris
Post by Andy Burns
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
On that basis, I suppose you think the new Jaguar type 00 is available
to buy?
Chris
2024-12-30 08:24:55 UTC
Permalink
Post by Andy Burns
Post by Chris
Post by Andy Burns
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
On that basis, I suppose you think the new Jaguar type 00 is available
to buy?
Is that mentioned in the table?
Frank Slootweg
2024-12-29 19:15:25 UTC
Permalink
Post by Chris
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
Nope, it doesn't.

The "December 18, 2024" date is followed by a *note* '[29]', which is
- as always in Wikipedia - also a link.

If you follow that link, you will get the 'Release notes' which cleary
says "Developer Preview 2", so exactly as Andy said "16 is still in
development" and proven by his (above quouted) quote from the Wikipedia
page.

'Release notes'
<https://developer.android.com/about/versions/16/release-notes>

Of course all of this should have been blatantly obvious, as Android
*15* was only released little over 3 months earlier. New Android
versions come (too) quickly, but not *that* quickly.
Chris
2024-12-30 08:24:56 UTC
Permalink
Post by Frank Slootweg
Post by Chris
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
Nope, it doesn't.
The "December 18, 2024" date is followed by a *note* '[29]', which is
- as always in Wikipedia - also a link.
If you follow that link, you will get the 'Release notes' which cleary
says "Developer Preview 2", so exactly as Andy said "16 is still in
development" and proven by his (above quouted) quote from the Wikipedia
page.
'Release notes'
<https://developer.android.com/about/versions/16/release-notes>
Then the table is wrong. I was simply doing a quick internet search to help
the OP.
Post by Frank Slootweg
Of course all of this should have been blatantly obvious, as Android
*15* was only released little over 3 months earlier. New Android
versions come (too) quickly, but not *that* quickly.
I don't use android, so not up to speed, hence why I thought wikipedia was
accurate.
Frank Slootweg
2024-12-30 11:13:38 UTC
Permalink
Post by Chris
Post by Frank Slootweg
Post by Chris
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
Nope, it doesn't.
The "December 18, 2024" date is followed by a *note* '[29]', which is
- as always in Wikipedia - also a link.
If you follow that link, you will get the 'Release notes' which cleary
says "Developer Preview 2", so exactly as Andy said "16 is still in
development" and proven by his (above quouted) quote from the Wikipedia
page.
'Release notes'
<https://developer.android.com/about/versions/16/release-notes>
Then the table is wrong. I was simply doing a quick internet search to help
the OP.
That you can't be bothered to read for comprehension and follow links,
doesn't mean the table is wrong. See also Jörg comment about the colour
coding in the table.
Post by Chris
Post by Frank Slootweg
Of course all of this should have been blatantly obvious, as Android
*15* was only released little over 3 months earlier. New Android
versions come (too) quickly, but not *that* quickly.
I don't use android, so not up to speed, hence why I thought wikipedia was
accurate.
Huh? Then why do you subscribe to this group and say (to Jörg) "It
isn't on my phone?". And once more, Wikipedia *is* accurate (on this
issue).

That you overlooked the note, etc. is of course perfectly allright.
Being flippant when people correct you, not so much.
Chris
2024-12-31 21:47:36 UTC
Permalink
Post by Frank Slootweg
Post by Chris
Post by Frank Slootweg
Post by Chris
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
Nope, it doesn't.
The "December 18, 2024" date is followed by a *note* '[29]', which is
- as always in Wikipedia - also a link.
If you follow that link, you will get the 'Release notes' which cleary
says "Developer Preview 2", so exactly as Andy said "16 is still in
development" and proven by his (above quouted) quote from the Wikipedia
page.
'Release notes'
<https://developer.android.com/about/versions/16/release-notes>
Then the table is wrong. I was simply doing a quick internet search to help
the OP.
That you can't be bothered to read for comprehension and follow links,
doesn't mean the table is wrong. See also Jörg comment about the colour
coding in the table.
Post by Chris
Post by Frank Slootweg
Of course all of this should have been blatantly obvious, as Android
*15* was only released little over 3 months earlier. New Android
versions come (too) quickly, but not *that* quickly.
I don't use android, so not up to speed, hence why I thought wikipedia was
accurate.
Huh? Then why do you subscribe to this group and say (to Jörg) "It
isn't on my phone?". And once more, Wikipedia *is* accurate (on this
issue).
That you overlooked the note, etc. is of course perfectly allright.
Being flippant when people correct you, not so much.
How am I being flippant? I acknowledged the mistake.
Frank Slootweg
2024-12-31 22:07:30 UTC
Permalink
Post by Chris
Post by Frank Slootweg
Post by Chris
Post by Frank Slootweg
Post by Chris
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
Nope, it doesn't.
The "December 18, 2024" date is followed by a *note* '[29]', which is
- as always in Wikipedia - also a link.
If you follow that link, you will get the 'Release notes' which cleary
says "Developer Preview 2", so exactly as Andy said "16 is still in
development" and proven by his (above quouted) quote from the Wikipedia
page.
'Release notes'
<https://developer.android.com/about/versions/16/release-notes>
Then the table is wrong. I was simply doing a quick internet search to help
the OP.
That you can't be bothered to read for comprehension and follow links,
doesn't mean the table is wrong. See also Jörg comment about the colour
coding in the table.
Post by Chris
Post by Frank Slootweg
Of course all of this should have been blatantly obvious, as Android
*15* was only released little over 3 months earlier. New Android
versions come (too) quickly, but not *that* quickly.
I don't use android, so not up to speed, hence why I thought wikipedia was
accurate.
Huh? Then why do you subscribe to this group and say (to Jörg) "It
isn't on my phone?". And once more, Wikipedia *is* accurate (on this
issue).
That you overlooked the note, etc. is of course perfectly allright.
Being flippant when people correct you, not so much.
How am I being flippant? I acknowledged the mistake.
Sigh! You said (amongst others) "Then the table is wrong.", so you did
*not* acknowledge *your* mistake, but said that it was an error in the
Wikipedia page, which it isn't.

Bottom line: You were wrong. The Wikipedia page is correct.
Chris
2025-01-01 16:26:47 UTC
Permalink
Post by Frank Slootweg
Post by Chris
Post by Frank Slootweg
Post by Chris
Post by Frank Slootweg
Post by Chris
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
Nope, it doesn't.
The "December 18, 2024" date is followed by a *note* '[29]', which is
- as always in Wikipedia - also a link.
If you follow that link, you will get the 'Release notes' which cleary
says "Developer Preview 2", so exactly as Andy said "16 is still in
development" and proven by his (above quouted) quote from the Wikipedia
page.
'Release notes'
<https://developer.android.com/about/versions/16/release-notes>
Then the table is wrong. I was simply doing a quick internet search to help
the OP.
That you can't be bothered to read for comprehension and follow links,
doesn't mean the table is wrong. See also Jörg comment about the colour
coding in the table.
Post by Chris
Post by Frank Slootweg
Of course all of this should have been blatantly obvious, as Android
*15* was only released little over 3 months earlier. New Android
versions come (too) quickly, but not *that* quickly.
I don't use android, so not up to speed, hence why I thought wikipedia was
accurate.
Huh? Then why do you subscribe to this group and say (to Jörg) "It
isn't on my phone?". And once more, Wikipedia *is* accurate (on this
issue).
That you overlooked the note, etc. is of course perfectly allright.
Being flippant when people correct you, not so much.
How am I being flippant? I acknowledged the mistake.
Sigh! You said (amongst others) "Then the table is wrong.", so you did
*not* acknowledge *your* mistake, but said that it was an error in the
Wikipedia page, which it isn't.
Bottom line: You were wrong. The Wikipedia page is correct.
I admit I made a mistake. In my defence, as I showed to Joerge, the
wikipedia app doesn't render tables very well in dark mode.

Given the OP is on android 13 he still could do with upgrading.
Frank Slootweg
2025-01-01 16:52:15 UTC
Permalink
[...]
Post by Chris
Post by Frank Slootweg
Post by Chris
How am I being flippant? I acknowledged the mistake.
Sigh! You said (amongst others) "Then the table is wrong.", so you did
*not* acknowledge *your* mistake, but said that it was an error in the
Wikipedia page, which it isn't.
Bottom line: You were wrong. The Wikipedia page is correct.
I admit I made a mistake. In my defence, as I showed to Joerge, the
wikipedia app doesn't render tables very well in dark mode.
Thanks. And thanks for the clarification about what you could not see.
And you probably could not easily see all the colomns at the same time.
Post by Chris
Given the OP is on android 13 he still could do with upgrading.
Assuming that he can. My (over) four year 'old' Samsung Galaxy A51
phone is stuck at 13 (came with 10).

Jörg Lorenz
2024-12-30 02:36:25 UTC
Permalink
Post by Chris
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
And why do you think Android 15 is labelled "Latest Version" and
coloured green exactly in this table?
--
"Roma locuta, causa finita." (Augustinus)
Chris
2024-12-30 08:24:57 UTC
Permalink
Post by Jörg Lorenz
Post by Chris
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
And why do you think Android 15 is labelled "Latest Version" and
coloured green exactly in this table?
It isn't on my phone?
Jörg Lorenz
2024-12-30 11:00:51 UTC
Permalink
Post by Chris
Post by Jörg Lorenz
Post by Chris
https://en.wikipedia.org/wiki/Android_version_history
And why do you think Android 15 is labelled "Latest Version" and
coloured green exactly in this table?
It isn't on my phone?
Nonsense. You are cornering yourself.
--
"De gustibus non est disputandum."
Chris
2025-01-01 16:14:41 UTC
Permalink
Post by Jörg Lorenz
Post by Chris
Post by Jörg Lorenz
Post by Chris
https://en.wikipedia.org/wiki/Android_version_history
And why do you think Android 15 is labelled "Latest Version" and
coloured green exactly in this table?
It isn't on my phone?
Nonsense. You are cornering yourself.
Not at all. The wikipedia app on my phone doesn't render the coloured cells
in the table. I now notice that when rendered in a browser the colours do
show. Kinda ironic that the official app does a worse job than the default
browser.

Plus in dark mode the version number column is black on dark grey and is
not obvious to read. My apologies.

This is what I see:
https://ibb.co/LCzZH5y
Arno Welzel
2024-12-30 23:18:29 UTC
Permalink
Post by Chris
Post by Andy Burns
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
You clearly didn't read even the first paragraph
"Android 16 is the upcoming major release of Android. The first
developer preview was released on November 19, 2024. Google expects the
platform to reach beta stage in January 2025 with a final release
expected in the second quarter of 2025."
https://en.wikipedia.org/wiki/Android_version_history
No. The table clearly states, that Android 16 is a DEVELOPER PREVIEW 2
and the version is marked as "Latest preview version".
--
Arno Welzel
https://arnowelzel.de
Arno Welzel
2024-12-30 23:17:17 UTC
Permalink
Post by Chris
Post by Andy Burns
Post by Chris
Android 16 is the current version so it's possible the OneNote doesn't
support 13.
15 is the newest release version, 16 is still in development.
According to wikipedia it was released this month.
No - not right now:

<https://en.wikipedia.org/wiki/Android_(operating_system)>

Latest release:
Android 15 / October 15, 2024; 2 months ago

Latest preview:
Android 16 Developer Preview 2 / December 18, 2024; 12 days ago

A "Developer Preview" is not a release.

Also see: <https://developer.android.com/about/versions>
--
Arno Welzel
https://arnowelzel.de
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